Responsible Gambling at Golden Panda

At Golden Panda, we are committed to providing a safe and enjoyable gaming environment. We believe that gambling should remain a form of entertainment, never a source of stress or financial hardship. This page outlines the tools and resources available to help you stay in control.

Our Commitment

Golden Panda promotes responsible gambling practices and encourages all players to gamble within their means. We take proactive steps to prevent problem gambling and protect vulnerable individuals, including minors.

Tools to Help You Stay in Control

We offer a range of self-management tools designed to help you maintain healthy gambling habits.

• Deposit Limits – Set daily, weekly, or monthly caps on how much you can deposit into your account.
• Loss Limits – Control the maximum amount you are willing to lose within a specified period.
• Wager Limits – Restrict the total amount you can wager over a chosen timeframe.
• Session Time Limits – Set reminders or automatic limits on how long you play in a single session.
• Cooling-Off Periods – Take a short break from gambling for a set number of days.
• Self-Exclusion – Temporarily or permanently block access to your account if you feel you need a longer break.

Recognising Problem Gambling

It is important to be aware of the warning signs that gambling may be becoming a problem. Ask yourself the following questions:

• Do you spend more money or time on gambling than you can afford?
• Do you chase losses by continuing to play after losing?
• Has gambling affected your relationships, work, or daily responsibilities?
• Do you feel anxious, irritable, or restless when not gambling?
• Do you borrow money or sell possessions to fund gambling?

If you answered yes to any of these questions, we encourage you to seek support.

Support Organisations

Several independent organisations offer free, confidential help for those affected by problem gambling.

Protection of Minors

Golden Panda strictly prohibits underage gambling. All players must meet the minimum legal gambling age. We carry out age verification checks during registration and may request additional documentation to confirm your identity and age.

Tips for Parents and Guardians

• Keep your account login details private and secure.
• Use parental control software to restrict access to gambling websites.
• Educate young people about the risks associated with gambling.
• Monitor device usage to ensure minors are not accessing gambling platforms.

Contact Us

If you have any concerns about your gambling behaviour or need assistance with any of our responsible gambling tools, please reach out to our customer support team. We are here to help you enjoy your experience at Golden Panda safely and responsibly.